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PRODUCT WARRANTY

If you are not 100% satisfied with your product purchase, contact us at 972.334.0104 or info@pondmedics.com to obtain a Return Authorization Number (RA#), then return the product in its original packaging to:

PondMedics, Inc.
ATTN: RETURNS
1251 Legacy Drive
Prosper, TX 75078

A full refund or replacement will be given (excluding shipping/freight costs).

OUR PROMISES TO YOU (in plain English)

  • Your happiness and loyalty is our number one priority at PondMedics.
  • We will not distribute, sell, lease or barter your personal information. Never. We don't want it done with our personal information, so we will not do it with yours.
  • Our website or any third party applications does not collect personal information when you visit www.pondmedics.com
  • If you have any questions, comments or concerns about this website or PondMedics, we'd love to hear from you.
  • We love testimonies of success. If we've contributed to your success, we'd love to hear from you!